SHORE THING

Privacy

We collect the details you submit through the contact form so the Shore Thing team can answer your enquiry.

What we keep

Your name, email address, selected topic, message, consent time, and basic anti-spam information are stored securely. Contact messages are retained for up to 12 months and then removed.

Ticket orders

When you buy a ticket, we store your name, email address, phone number, Instagram account, city, and country, along with the order details (tier, quantity, price, and payment reference). This information is used to process your order, send your confirmation, and handle support or refund requests. We do not store card numbers or other payment credentials ourselves; payment is handled by our payment provider.

Analytics and security

We use privacy-focused Cloudflare Web Analytics to understand aggregate site usage. Cloudflare Turnstile helps protect the contact form from automated abuse. We do not use advertising trackers.

Media and external links

Images and videos are delivered through Shore Thing’s managed media storage. Ticket, map, and social links may lead to third-party services with their own privacy policies.

Tickets: terms and refunds

Tickets are non-refundable except where required by law. If something comes up, contact us at the email below — refund exceptions are reviewed case by case, not granted automatically.

Your request

To ask about, correct, or delete a contact submission or ticket order, email hello@shorething-eg.com.